Thank you for being a part of the Mosaic by ACT Adaptive Academic Learning community.
If you are a current customer, you may be experiencing some difficulty with the following.
For some users, managing students, classrooms, and admins is intermittently incurring a password-related error whether working directly in the application or through an integration.
Please know that we are working hard to resolve the issue and will be posting a fix on Friday, August 13 at 4:00 p.m. Eastern. We are truly sorry for any inconvenience. If you have additional questions, please contact our team here.
Mosaic by ACT Support Team